Frequently Asked Questions
Everything you need to know about our premium electronics and services.
What kind of warranty comes with SONNETTECH products?
All our electronic devices come with a standard 12-month manufacturer warranty that covers technical defects and hardware malfunctions.
How long does shipping take for international orders?
International shipping typically takes 7-14 business days depending on your location. Standard domestic shipping usually arrives within 3-5 business days.
What is your return policy for opened electronics?
We offer a 30-day return policy. If the item is opened, it must be returned with all original packaging and accessories to qualify for a full refund.
Are your products compatible with both iOS and Android?
Most of our smart devices and peripherals are cross-platform compatible. Please check the 'Specifications' section on the individual product page for specific OS requirements.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and modern digital wallets like Apple Pay and Google Pay.
How can I track my order status?
Once your order is processed, you will receive an email with a unique tracking number and a link to our real-time tracking portal.